A bit of small print

  • We ask you to book your stay by mail or via our booking service.
  • Check-in: from 4:00 – 8:00 pm; Check-out: from 8:00 – 10:00 am (packed lunches are gladly prepared and charged according to size)
  • Single room surcharge: € 10.00 per day
  • WIFI is available free of charge throughout the house
  • Free parking directly the hotel


Culinary delights

  • Extensive breakfast buffet with many types of bread, different kinds of muesli, fruits, tea selection, etc. from 8:00 – 10:00 am
  • Drinks are not included in the price


Wellness

  • Free use of our wellness oasis with infrared sauna, herbal steam bath, whirlpool and spacious relaxation area from 4:00 – 8:00 pm
  • Bathrobes are available and are charged at € 8.00
  • The use of the whirlpools is charged with € 12.00 (18 min.)


Method of payment

You can pay your room bill in cash, with VISA/Mastercard, Carta Si or EC-Card. Please note that according to current legislation, cash payments can only be accepted up to a maximum of € 2,449.00. For early departures, please pay the hotel bill the evening before.

Note: If not all booked beds are occupied, the hotel is entitled to charge for the beds. Children and adults not booked, will be charged the full amount without exception. In case of early arrival or departure of the guest, he or she is obliged to pay the price for the days enjoyed and to pay 70% of the agreed price for the agreed but not used services.


Deposit

We ask you to make your reservation in writing by mail. It’s only valid when the deposit has been paid. The deposit is 50% of the total amount. You can transfer the deposit to our account or we can debit the deposit from your credit card with your written consent.

For online bookings, your credit card details will be stored to secure the booking. If you book and arrive within 7 days during the high season, the room rate will be debited immediately from your credit card.


Cancellation conditions

  • Up to 31 days before arrival, cancellation is possible free of charge.
  • From 30 to 15 days before arrival, the cancellation fee is 40% of the booking price.
  • From 14 to 8 days before arrival, the cancellation fee is 60% d of the booking price.
  • In case of a cancellation within one week before arrival, we must charge 70% of the booking price.

The cancellation must be made by unilateral, written declaration and must be received by the hotel at the latest within the above-mentioned periods before the agreed arrival date.